Maltepe Mahallesi Londra Asfalti Caddesi no32/1 Kale avrupa konutları cevizlibağ
Selimiye Muhallebicisi
3800 ft
Londra AsfaltI Cad. Maltepe Mah.
MyBread Restaurant Zeytinburnu
1.0
mi
TopkapI Merkez Evleri No:94/A-C
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
7.0
Location
8.6
Service
6.8
Dining
6.4
Guest reviews
6.2/10
based on 5 reviews
8.6
8.6/10 based on 6258 reviews
Dominic
United Kingdom,
March
2025
7.4/10
My stay at Uranus Istanbul Topkapi was a mixed bag. While the very nice staff, especially Ms. Gulgun, truly stood out for their kindness and attentiveness, I faced issues like miscommunication during check-in and some housekeeping problems that slightly dampened my experience. The location was perfect for exploring Istanbul, being close to public transport, making it easy to get around the city.
Rooms
6.0
The comfort of my room was decent, but minor issues, like inadequate housekeeping, put a damper on the overall experience. It was well-appointed but I expected better attention to detail during my stay.
Service
7.0
The staff really shined, especially Ms. Gulgun, who was always ready to help with anything I needed. However, the check-in process was frustrating and could have been handled better.
Location
9.0
The hotel is in a prime spot, super close to the metro and tram station, making it easy to get to the main attractions. I found this a huge plus during my stay.
Dining
7.0
Breakfast had a variety of options, though the setting could use some improvement since it’s in a basement room. I appreciated the quality of dining on the ground level with a lovely terrace.
Facilities
5.0
Facilities like the gym were good, but the WiFi was disappointing, dropping out frequently. I also had issues with room amenities not being replenished.
Sebastian
United Kingdom,
February
2025
5.6/10
During my stay at Uranus Istanbul Topkapi, I found the room quite comfortable and clean, which is a significant plus. However, the breakfast options were disappointing, and I noticed issues with responsiveness from the staff, particularly during check-in and while addressing concerns. Overall, the experience felt more like a 3-star hotel rather than 5-star as advertised.
Rooms
8.0
The room was spacious and very clean, which added to my comfort. I appreciated the well-maintained amenities and the overall cleanliness of my room.
Service
5.0
The service from some staff members was attentive, but I did encounter a lack of responsiveness at times, especially during check-in and when trying to resolve billing issues.
Location
9.0
The hotel is conveniently located near tram services, allowing easy access to the city center, which I found very helpful during my explorations.
Dining
5.0
While I found the breakfast options varied, the replenishment was slow and the overall quality didn't meet my expectations for a 5-star hotel.
Facilities
8.0
The recreational facilities, including the fitness center and spa, were quite good, providing great opportunities to unwind after a long day.
Penelope
United Kingdom,
January
2025
6.0/10
I had a great time at Uranus Istanbul Topkapi, with stellar staff and a fab location near public transport. However, breakfast could use more variety, and I faced some hiccups with room service. Overall, it was a solid stay with some room for improvement.
Rooms
8.0
My room was clean and comfortable, but it was a bit too dark without adequate lighting, and the air conditioning struggled to cool properly.
Service
7.0
While most staff were friendly and responsive, I had a frustrating check-in experience due to inattentiveness from one staff member. Yet, Mahmut's service in the restaurant truly stood out.
Location
9.0
The hotel's location is a huge plus, making it easy to get to major attractions and the T1 tram line was just a short walk away.
Dining
6.0
Breakfast had limited options, so it didn't quite meet the expectations for a five-star place. Room service also felt overpriced.
Facilities
9.0
I loved the spa and wellness amenities; they were clean and a great place to unwind after a long day exploring the city.
Oliver
United Kingdom,
January
2025
7.0/10
I had a mixed experience at Uranus Istanbul Topkapi. On one hand, the staff, especially Ms. Gulgun, provided excellent service and the cleanliness of the rooms was commendable. On the other hand, I faced issues with the air conditioning and the room's sound insulation, which detracted from my comfort during the stay.
Rooms
8.0
My panoramic room offered a beautiful view and was very spacious, although I did notice some noise from adjacent rooms which disrupted my peace.
Service
9.0
The service was fantastic overall, with the staff being polite and attentive, particularly during breakfast. Ms. Gulgun stood out for her proactive care and quick resolution of my shower issue.
Location
8.0
The location was convenient with easy access to tram and bus services, making it easy to explore Istanbul away from the crowded tourist areas, but traffic could be challenging during rush hours.
Dining
7.0
Breakfast had a massive variety of options, with both Turkish and continental choices available. Although the quality was good, some items, like the hot food, could have been warmer.
Facilities
9.0
The fitness center, sauna, and pool were fabulous, well-maintained, and offered everything I needed for relaxation after a day of exploring the city.
Mia
United Kingdom,
October
2024
5.6/10
I had a mixed experience at Uranus Istanbul Topkapi. While the location and variety of the breakfast were highlights, several issues like poor room cleanliness and service left much to be desired. Despite some helpful staff members, the overall impression didn't meet my expectations.
Rooms
5.0
Although my room was spacious and well-appointed, I noticed areas that had not been cleaned properly, which was disappointing. I also heard a lot of noise from neighboring rooms, making it difficult to sleep.
Service
6.0
Customer service was inconsistent. While some staff members were helpful, especially Ms. Gulgun, I faced several inconveniences, such as a miscommunication during check-in regarding payment methods.
Location
8.0
The hotel's location near the tram was convenient for exploring Istanbul, making it easy to travel around without getting overwhelmed by the bustle of the city.
Dining
7.0
Breakfast offered a fantastic variety, including Turkish and continental options. However, I was disappointed by the limited quality of some items, like the coffee.
Facilities
6.0
The facilities, including the gym and spa, were well-maintained, and the ambiance was pleasant. but some amenities fell short of expectations, like not replacing certain items during housekeeping.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds